Frequently Asked Questions

Why Choose Clientime?

Clientime has been developed by Real Estate industry specialists. Because of this, we fully understand the industry. from marketing for business, signing listings to the closing date. We continuously strive for excellence in everything we do!

How will I be able to monitor my business and the calls that come in?

With our intuitive reports, you'll have access to a complete list of all calls with call display. All your calls are recorded for quality assurance and can be sent to you upon request in a simple wav file. Reports can be emailed to you daily, weekly and/or monthly.

How quickly do you answer my calls?

Our supervisors monitor our call handling every moment of the day. Our average call is answered in less than 18 seconds. We offer a Call Back service after 45 seconds.

How long will it take for my agents to learn to use the software system?

We pride ourselves on having the most user-friendly and intuitive software available. That's why, our training time for agents is only 15 minutes. They'll learn how to add listings, update their personal information, book showings and register offers seamlessly in just a short period of time.

Will there be someone available to assist me to add showing instructions?

There is always someone available over the phone to assist you with any support questions you have . We provide a 2 hour response window(at the lastest).

Do you have tutuorial videos?

Yes all tutorial videos are found in your help menu on the dashboard.

Will the Call Centre manage all my showings?

Yes the Call Centre will monitor your showings in real time. They will make all the necessary phone calls required to ensure all Showings are confirmed.

Will the Call Center register offers?

Yes, if an Buyer's Agent calls the office to register an offer, the Call Centre will register the offer. The system will then notify the Listing Agent.

Why Choose Clientime?

CAPTURE MORE LEADS | CONFIRM MORE VIEWINGS | CLOSE MORE DEALS

Clientime a pioneer of the virtual front desk reception for any size Brokerage.
Support Brokerages to ensure showings are confirmed!

Let's get started!
MLS Organizations

Introducing to North American MLS Organizations, Association of Realtors and Boards, a showing and offer management platform using the most modern technologies and techniques, that checks All the boxes.These technologies allow your organization to move and adapt quickly to new features and infrastructures, giving the membership of your organization all the latest and greatest. The times are changing and we are ready!
Couple that with our 16+ years of experience processing showing requests for Listing Agents and their Sellers.It is evidence you are in good hands.

Brokers

Cost effective solutions to keep the “cash register” of a  brokerage, open for business…24.7.
Confirming showing requests as quickly and efficiently as possible, is our reason for being.
Have the peace of mind to know
the listing inventory of the brokerage is set and ready to go
for  successful showings.
Keep your finger on the plus
of your inventory with
Real Time Showing Reports
and Statistics, available online
or on your mobile device.

Listing Agents

Leave the mundane to us!Do what you do best…work with people, build relationships, write up deals and in between, try to enjoy well deserved leisure time. Worry free showings and offer registrations….We’ll get the job done quickly and efficiently, as our track record and reputation have proven.You will appreciate the effortless transition to Clientime with a thorough message delivery and instant listing launch feature. With competent and capable Front Desk specialists, clients and other agents will be impressed with how easy and seamless it is to communicate. Organize all your listings, showings, messages and offers at the click of a button.

Buyers Agents

Lightening speed Confirmations! Online, mobile or by telephone, your request for a showing is always in good hands.
Providing Feedback and Registering Offers has never been made easier.


Sellers

After all is said and done, ultimately, it is the home owners, we are all working for. Our aim is to provide a first class showing management services along with white glove consideration for our sellers. With Organised schedules, preset notice and showing durations, plus easy last minute time changes, access to feedback and a custom calendar to track activity. We engage our sellers in the process to minimise showing pressures and run a smooth showing schedule.

Admin/ Front Desk

Send messages, Track deals, Collaborate with our Front Desk or do it alone!
Our Front Desk receptionists are available to support the management of the office showings and offer registrations 24.7.  
Take the day off and know we have you covered



Trusted and Valued by our customers.

Our platform is strategically designed to offer the most value to our users. Each user has the ability to easily and efficiently access and navigate our system, via the web or their mobile app, designed to meet their needs.

SELLER ACCESS
AGENTS ACCESS
OFFICE ACCESS
FRONT DESK ACCESS

How the Real Estate EcoSystem works for you?

Offers
Deals
Showings
Web Mobile or 24.7 call center Showing Requests captured!
Showings Queued, then followed until Requests are Confirmed via text/email with Lockbox integration.
Valuable Feedback captured and Shared with Sellers and Listing Agents.
Offers Registered via Web/Mobile or with 24.7 Front Desk and all notified.
Leads Capture 24.7 and Delivered via text or email.
Sold Listing files are queued, tracked and followed on a single easy to follow dashboard.
Real Time Showing Statistics for Brokerages and Agents.

Trusted and Valued by our customers.

Showings & Offers

Confirm more Showings and Register More Offers Close More Deals Schedule, confirm and track all showing activity from any device.
Engage Sellers with REAL TIME reporting and showing statistics during the sales cycle .
Showing Feedback and market trends provided to sellers in real time reporting. Keeping it real for Sellers.
Listing Agents manage Registered Offers with ease, ensuring all interested Agents are informed of offers, while maximizing the best price opportunity for sellers.




Sold to Closed Transaction Tracker


Manage deal progress in a single queue and prepare files for
Closing day, with this administrative tool, anyone can use.
Custom notifications to keep everyone on track.
REAL TIME Analytics on ALL your Brokerage Deals.




Lead Capture

The Clientime Front Desk

SMO efforts are captured 24.7 via phone, chat or email. Speed to Lead is accomplished and customers get stellar responses from Agents.

24.7 Showing
Solutions
1Million+
Showings
20+ Years
Experience
1M+ Leads
Captured
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Mobile App

Showings & Offers

Confirm more Showings and Register More Offers Close More Deals Schedule, confirm and track all showing activity from any device.
Engage Sellers with REAL TIME reporting and showing statistics during the sales cycle .
Showing Feedback and market trends provided to sellers in real time reporting. Keeping it real for Sellers.
Listing Agents manage Registered Offers with ease, ensuring all interested Agents are informed of offers, while maximizing the best price opportunity for sellers.




Sold to Closed Transaction Tracker


Manage deal progress in a single queue and prepare files for
Closing day, with this administrative tool, anyone can use.
Custom notifications to keep everyone on track.
REAL TIME Analytics on ALL your Brokerage Deals.




Lead Capture

The Clientime Front Desk

SMO efforts are captured 24.7 via phone, chat or email. Speed to Lead is accomplished and customers get stellar responses from Agents.

We're Always Ready To Help

Let's get started!